FAQ
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Do you offer CUSTOMS?
Not at this time.
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How do Hat sizes work?
Hats are one size fits most. They comfortably fit head sizes between 21 7/8" and 23 1/8" (U.S. sizes 7 to 7 3/8). Each order includes foam resizing strips that can be placed behind the hat band to adjust the fit for maximum comfort.
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Returns & Refunds Policy
At Neon Dancing Cowboy, all sales are final due to the unique nature of our hand-crafted pieces. Please review measurements and descriptions carefully before purchasing. If your order arrives damaged or defective, please contact us within 7 days of delivery via our Contact Page. We will work with you to resolve the issue by providing a replacement or other appropriate solution.
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How will my items Ship?
Domestic Shipping:
Domestic orders are shipped via USPS Priority Mail with tracking provided. We are not responsible for packages once marked as delivered. If a package is returned by USPS, the buyer is responsible for return shipping fees. -

How Do I Care for My Denim Item?
Treat your hand-painted denim like a leather jacket or fur, do not machine wash. To keep it looking its best:
Keep it dry: Avoid wearing in rain. If wet, hang to dry immediately.
Hang properly: Always hang jackets and clip bottoms to avoid creases and cracks. Avoid direct sunlight to prevent fading.
Avoid heat: Keep away from radiators, heating vents, and never iron or steam, as heat can damage the paint.
Freshen up: Hang outside in indirect sunlight or shade for a few hours.
Spot clean: Use a damp cloth with mild soap for stains.
Remove odors: Use denim refresh sprays available on the market.
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Do you ship Internationally?
International Shipping:
Please contact us to arrange international shipping.